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Pay My Bill

At PUB, we value our customers' time, and understand that they have varying schedules and preferences. That's why we offer five convenient ways to ensure our customers can pay their utility bills on time.

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Start Service

Have you moved or are you planning to move to the Parkersburg area? Apply for your water and sewer services to be set up and ready for use in no time by filling out our online form.

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End Service

No matter the reason for ending your utility services, PUB has provided an accurate way for you to do so. Fill out the information included in our online form if you need to terminate your water or sewer services with PUB.

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Transfer Location

Moving is an exciting time, but can be a lot of work. Take the stress out of starting over, and have running water and working sewer facilities at your new location ready when you get there. Fill out our online "Transfer Location" application here.

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Change Mailing Address

If you would like for PUB to mail your monthly utility bills to a different address, we are happy to do so. By filling out our online application, you can ensure a successful change will be made to your mailing address.

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Name Change

Keeping your account information up-to-date is crucial to maintaining or growing your credit, as well as ensuring consistent and working utility services from PUB. If there has been a change to the legal name associated to your account, please update us by using our online form.

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Additional Customer Forms

We strive to provide the resources our customers need regarding their current water and sewer services, information about adjustments to services, and more. Download or customer forms for more information.

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Have questions? We have answers.

We help our customers in any way we can. Just give us a call, and we’ll put you in touch with the appropriate Department Supervisor to get your problems solved.